====== School-Issued Equipment ======

===== Laptops =====
PA Virtual provides each student with a laptop.  This laptop is the property of PA Virtual and must be returned when the student leaves our school.

If there are any problems with the school-issued laptop, please call the [[addsupport:helpline|Student Helpline]].  A ticket will be created and support to troubleshoot the issue will be provided.

If the laptop is defective, PA Virtual will provide instructions and a UPS Return Label to ship the device back for a replacement.  The defective laptop must be returned to PA Virtual's Fulfillment Center in King of Prussia, PA before a replacement will be shipped. 

Information on returning the school-issued laptop can be found here:  [[https://tinyurl.com/PAVirtualLaptopReturn|PA Virtual Laptop Return Instructions]]

Contact your Family Support Coordinator if your student will be unable to attend classess during this transition period.

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===== Printers =====
PA Virtual provides each student with a printer.  The printer does not need to be returned when the student leaves our school.

If there are any problems with the printer, please call the [[addsupport:helpline|Student Helpline]].

PA Virtual will provide ink for the printer.  Click here for more information about our [[ink:start|Ink Program]].

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===== Headsets =====
PA Virtual provides each student with a headset.  The headset is considered a consumable item and does not need to be returned when the student leaves our school.

If there are any issues with the headset, please call the [[addsupport:helpline|Student Helpline]].