PA Virtual Technology Support
 

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  • Hardware: How Do I Adjust the Audio Balance On The Computer?
    Answer: Hover over the  to see a preview of the screenshot, click on it to see full size. Right-click on the speaker icon in the system tray. ...
  • Google Apps: I Am New To Google Apps.
    Answer: If you are new to Google Apps or you just need some assistance, we suggest you check out the Google Apps Learning Center The Learning Center ...
  • Blackboard Learn: How Do I Change My Blackboard Learn Password?
    Answer: Your password is the key to your account security, and you should change your password regularly. We suggest you change it once every grading period.  Hover ...
  • Google Apps: How Do I Change My Google Apps Password?
    Answer: Your password is the key to your account security, and you should change your password regularly. We suggest you change it once every grading period.  Hover ...
  • General: How To Make A Strong Password
    Answer: A strong password is the key to keeping your information secure.  But how to you create a strong password that is also easy to remember? There ...
  • Email: How Do I Review My Child's Email?
    Answer: As a member of the PA Virtual Charter School community, each student and each learning coach is provided with a school email account.        Delgete - https://support.google.com/mail/answer/138350?hl=en   Auto ...
  • Blackboard Learn: Why does email from my teacher have "do-not-reply" in the from field?
    Answer:   Previous to the summer of 2015, when the staff member used Blackboard to send out an email (such as for a class announcement), the FROM ...
  • General: How To Spot Dangerous Emails
    Answer: When you are using your school provided email, every email is scanned before it reaches your inbox.  Unfortunately some malicious emails can still get through ...
  • : How Do I Adjust The Collaborate Windows?
    Answer: The three windows on the side of a Collaborate session can be moved and/or minimized based on the needs of the user and the given ...
  • PA Virtual Network: I Can Not Open Some Internal Websites
    Answer: An 'internal' website is any web address with "pavcsk12.org", and the server that hosts the website is physically located inside the PA Virtual office building. ...
  • : Collaborate Link Returns "Not Found" error page
    Answer: As of Aug 2017, this issue has been address in our Blackboard environment.  Collaborate Guest links now work weither the user is logged into Blackboard ...
  • : How To Remove Buzzing Sound in Collaborate
    Answer: Some students are reporting a buzzing sound while using the new Windows 10 computers with Collaborate.  We have found this can be corrected by adjusting ...
  • General: Why Is My Computer Running So Slow?
    Answer: This seems to be a very common question at the beginning of a school year, or when a student receives a new computer.  With that ...
  • Online School: Music Studio Says "No lessons assigned"
    Answer: DESCRIPTION: When accessing your music lesson in Music Studio from within the OLS, you may recieve an error noting "There are no lessons assigned to ...
  • Software: How Do I Install The Music Software?
    Answer: Each grade has a different music program, so each grade has different software needs. Due to this need, we are unable to pre-load your computer ...

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