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• : My Video was working, but now it is not working
  Answer: If you are running into problems with you video, you can first try modifying the Bb Collaborate setting to "Disconnect device when it is not ...
• : Using video, I get "Cannot connect video source" error. What can I do?
  Answer: This usually means the the camera is either in use already, or the driver is unsupported.   To make sure it is not already in use, ...
• Google Apps: Disconnect a site or app that I have authorized access to?
  Answer: Our users can allow sites and apps to access to their school provided Google accounts. Sometimes you may wish to remove these rights after you ...
• General: CDT / DRC Insight Online Assessment Gives a "TSM Connection Error"
  Answer: If you receive the following error when attempting to log into the DRC Insight Online assessment application Watch the below video for instructions to correct this ...
• Internet: Flash Plugin Disabled When Accessing the OLS
  Answer: Certain courses and content within the OLS are using an older version of Adobe Flash Player.  To be able to run these older versions of ...
• Online School: I Forgot My OLS Password or Username
  Answer: If you forgot your username: Click on the "Forgot Username" link on the Online school login page. You will need to provide your PA Virtual provided email ...
• Chrome Browser: How Do I Allow Pop-Ups?
  Answer: One of the best ways to make sure your browser works with all PA Virtual sites and resources is to make sure you are logged ...
• Chrome Browser: How Do I Sign Into Chrome?
  Answer: By signing into Chrome, you will be able to save your info across devices, and be automatically signed into Gmail, Drive, Youtube, and other Google ...
• Software: OCS Inventory - Manually Run Sync
  Answer: The OCS Inventory product runs in the background, quietly checking to make sure all the software is up-to-date as needed.  On occation, we need to ...
• General: Installing Unity Game Engine
  Answer: Students taking the Game Design course have been approved to have the Unity Game Engine software installed.  Your teacher(s) will provide the request to have ...
• Chrome Browser: How Do I Add Another Account to Chrome?
  Answer: Sometimes you need to have a second account (or profile) set up on your Chrome Browser.  This most often is done in the case of ...
• Chrome Extensions: How Do I Access Chrome Extensions?
  Answer: Once you have signed into Google Chrome, PA Virtual will 'push' a number of extensions to your browser.  (See How Do I Sign Into ...
• Chrome Extensions: How Do I Install New Chrome Extensions?
  Answer: You can customize your Chrome features and functionality by adding extensions.  There are a number of extensions that PA Virtual 'push down' when you sign ...
• Chrome Extensions: How Do Enable/Disable/Remove Chrome Extensions?
  Answer: To begin managing extensions, click on the menu button  in the upper right corner, and then "More Tools --> Extensions" (Optionally, you can type chrome://extensions/ into your ...
• Software: How Do I Use Chrome Remote Desktop?
  Answer: To best assist you, sometimes a PA Virtual Staff member will ask to be able to share your desktop.  All PA Virual users have the ...

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