PA Virtual Technology Support
 

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  • Email: How Do I Access My School Provided Email?
    Answer: Every student, and every Learning Coach in PA Virtual Charter School is provided with a Google Apps for Education account.  To access your Google Apps ...
  • Hardware: How Do I Change My Computer Password?
    Answer: After receiving your PA Virtual provided computer, you should change the default password. Hover over the  to see a preview of the screenshot, click on it ...
  • Internet: How Do I Update Java?
    Answer: There should be no need for students or staff to manually update Java on the PA Virtual provided computer.  When new versions are release, the ...
  • : Why Am I Being Asked To Save The Collaborate File Before Joining?
    Answer: This happens because you have too many "meeting" files in you Downloads folder.   When you download a file, Windows will automatically save it for you to ...
  • : What Is The Blackboard Collaborate Launcher?
    Answer: The Blackboard Collaborate Launcher is a 'helper-application'.   The Collaborate Launcher includes all the necessary files to run Blackboard Collaborate, and is installed in "user-space". ...
  • : How Do I Update Blackboard Collaborate Launcher?
    Answer: You can update the Blackboard Collaborate Launcher software in one of two ways. Hover over the  to see a preview of the screenshot, click on it ...
  • Internet: How Do I Clear My Cache?
    Answer: Simply put, cache is just a copy of the orignal data stored locally to speed up the computing processes.  Sometime this is for web browsing, ...
  • : How Do I Clear Blackboard Collaborate Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Chrome Browser: How Do I Clear Chrome Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Internet: How Do I Clear Internet Explorer Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Software: How Do I Clear Java Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • PA Virtual Network: How Do I Connect To The Network (VPN) ?
    Answer: ...
  • Hardware: How Do I Install The Printer?
    Answer: The PA Virtual provided computer has all the software necessary pre-installed for you.  This includes the print drivers, and printer software for the PA Virtual ...
  • General: What Is The Administrator Password?
    Answer: To ensure consistency in equipment and programs, as well as to ensure that we comply with the policies of both PA Virtual and the PA ...
  • Software: What Is The Software Policy?
    Answer: Our software policy is driven by 3 elements: The Student Code Of Conduct signed each year by the parent of each student. All use of the Internet ...

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