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  • Software: Can I Install Software On The School Provided Computer?
    Answer: The answer, unfortunately, is no. When choosing software for the computers, there are a few things we have to look at. Is the software compatible with ...
  • Software: What Software Is On The School Provided Computers?
    Answer: Each computer comes equipped with the programs necessary to complete school work pre-installed. You can view the list of Pre-installed Software mantained on a Google Spreadsheet. We recognize ...
  • Online School: I Have A Problem with the Online School (OLS)
    Answer: If we do not cover your problem in our OLS FAQs, please call the PA Virtual Helpline . ...
  • General: What Do I Do If Something is Broken?
    Answer: If you have technical issues with your school-provided equipment, we ask that you contact the Student Helpline.  They will be able to troublshoot, support, and, ...
  • General: How To Spot Dangerous Emails
    Answer: When you are using your school provided email, every email is scanned before it reaches your inbox.  Unfortunately some malicious emails can still get through ...
  • PA Virtual Network: I Can Not Open Some Internal Websites
    Answer: An 'internal' website is any web address with "pavcsk12.org", and the server that hosts the website is physically located inside the PA Virtual office building. ...
  • General: Why Is My Computer Running So Slow?
    Answer: This seems to be a very common question at the beginning of a school year, or when a student receives a new computer.  With that ...
  • Software: How Do I Install The Music Software?
    Answer: Each grade has a different music program, so each grade has different software needs. Due to this need, we are unable to pre-load your computer ...
  • Google Apps: Disconnect a site or app that I have authorized access to?
    Answer: Our users can allow sites and apps to access to their school provided Google accounts. Sometimes you may wish to remove these rights after you ...
  • Internet: Flash Plugin Disabled When Accessing the OLS
    Answer: Certain courses and content within the OLS are using an older version of Adobe Flash Player.  To be able to run these older versions of ...
  • Online School: I Forgot My OLS Password or Username
    Answer: If you forgot your username: Click on the "Forgot Username" link on the Online school login page. You will need to provide your PA Virtual provided email ...
  • Chrome Browser: How Do I Allow Pop-Ups?
    Answer: One of the best ways to make sure your browser works with all PA Virtual sites and resources is to make sure you are logged ...
  • Chrome Browser: How Do I Sign Into Chrome?
    Answer: By signing into Chrome, you will be able to save your info across devices, and be automatically signed into Gmail, Drive, Youtube, and other Google ...
  • Chrome Browser: How Do I Add Another Account to Chrome?
    Answer: Sometimes you need to have a second account (or profile) set up on your Chrome Browser.  This most often is done in the case of ...
  • Chrome Extensions: How Do I Access Chrome Extensions?
    Answer: Once you have signed into Google Chrome, PA Virtual will 'push' a number of extensions to your browser.  (See How Do I Sign Into ...

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