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  • Internet: How Do I Clear My Cache?
    Answer: Simply put, cache is just a copy of the orignal data stored locally to speed up the computing processes.  Sometime this is for web browsing, ...
  • Chrome Browser: How Do I Clear Chrome Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Internet: How Do I Clear Internet Explorer Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Software: How Do I Clear Java Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Email: I Forgot My Email Password
    Answer: Please see "I Forgot my Google Apps Password"   ...
  • Hardware: How Do I Install The Printer?
    Answer: The PA Virtual provided computer has all the software necessary pre-installed for you.  This includes the print drivers, and printer software for the PA Virtual ...
  • General: What Is The Administrator Password?
    Answer: To ensure consistency in equipment and programs, as well as to ensure that we comply with the policies of both PA Virtual and the PA ...
  • Software: What Is The Software Policy?
    Answer: Our software policy is driven by 3 elements: The Student Code Of Conduct signed each year by the parent of each student. All use of the Internet ...
  • Software: Can I Install Software On The School Provided Computer?
    Answer: The answer, unfortunately, is no. When choosing software for the computers, there are a few things we have to look at. Is the software compatible with ...
  • Software: What Software Is On The School Provided Computers?
    Answer: Each computer comes equipped with the programs necessary to complete school work pre-installed. You can view the list of Pre-installed Software mantained on a Google Spreadsheet. We recognize ...
  • Google Apps: I Need Help With Google Apps For Education
    Answer: Additional support for Google Apps can be found at the Google Support site. ...
  • Blackboard Learn: Why Do I Not See My Classes In Blackboard Learn?
    Answer: If you do not see your classes listed under "My Classes" this is most likely due to either the course is not yet available, or ...
  • Software: OCS Inventory - Software Update and Install
    Answer: We use OCS Inventory NG (Open Computers and Software Inventory Next Generation) to assist with both inventory as well as push down software updates.  This ...
  • Online School: I Have A Problem with the Online School (OLS)
    Answer: If we do not cover your problem in our OLS FAQs, please call the PA Virtual Helpline . ...
  • Blackboard Learn: How Do I Edit My Blackboard Profile?
    Answer: About Profiles Quoted from Blackboard support information: A profile is not the same as your user account. A user account is a reflection of your student registration information at your ...

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