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  • How Do I Place An Order For My Replacement Ink?
    Special Note: Your ink wil be shipped to the address PA Virtual has on file. If you have recently moved or your address has changed ...
  • How can I Filter Internet Content?
    The technology we use daily has had some very incredible advances just within the last few years. Your computer can read to you, there is ...
  • How Do I Access My School Provided Email?
    Every student, and every Learning Coach in PA Virtual Charter School is provided with a Google Apps for Education account.  To access your Google Apps ...
  • How Do I Change My Computer Password?
    After receiving your PA Virtual provided computer, you should change the default password. Hover over the  to see a preview of the screenshot, click on it ...
  • How Do I Update Java?
    There should be no need for students or staff to manually update Java on the PA Virtual provided computer.  When new versions are release, the ...
  • How Do I Update Blackboard Collaborate Launcher?
    You can update the Blackboard Collaborate Launcher software in one of two ways. Hover over the  to see a preview of the screenshot, click on it ...
  • How Do I Clear My Cache?
    Simply put, cache is just a copy of the orignal data stored locally to speed up the computing processes.  Sometime this is for web browsing, ...
  • How Do I Clear Blackboard Collaborate Cache?
    For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • How Do I Clear Chrome Cache?
    For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • How Do I Clear Internet Explorer Cache?
    For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • How Do I Clear Java Cache?
    For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • How Do I Install The Printer?
    The PA Virtual provided computer has all the software necessary pre-installed for you.  This includes the print drivers, and printer software for the PA Virtual ...
  • How Do I Edit My Blackboard Profile?
    About Profiles Quoted from Blackboard support information: A profile is not the same as your user account. A user account is a reflection of your student registration information at your ...
  • How Do I Adjust the Audio Balance On The Computer?
    Hover over the  to see a preview of the screenshot, click on it to see full size. Right-click on the speaker icon in the system tray. ...
  • How Do I Change My Blackboard Learn Password?
    Your password is the key to your account security, and you should change your password regularly. We suggest you change it once every grading period.  Hover ...
  • How Do I Change My Google Apps Password?
    Your password is the key to your account security, and you should change your password regularly. We suggest you change it once every grading period.  Hover ...
  • How To Spot Dangerous Emails
    When you are using your school provided email, every email is scanned before it reaches your inbox.  Unfortunately some malicious emails can still get through ...
  • How Do I Adjust The Collaborate Windows?
    The three windows on the side of a Collaborate session can be moved and/or minimized based on the needs of the user and the given ...
  • How To Remove Buzzing Sound in Collaborate
    Some students are reporting a buzzing sound while using the new Windows 10 computers with Collaborate.  We have found this can be corrected by adjusting ...
  • How Do I Install The Music Software?
    Each grade has a different music program, so each grade has different software needs. Due to this need, we are unable to pre-load your computer ...
  • How Do I Allow Pop-Ups?
    One of the best ways to make sure your browser works with all PA Virtual sites and resources is to make sure you are logged ...
  • How Do I Sign Into Chrome?
    By signing into Chrome, you will be aable to save your info across devices, as well as be able to be automatically signed into Gmail, ...