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        <description>Support Information for PA Virtual Students and Families</description>
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Our Family Support Coordinators (FSCs) are a vital part of the PA Virtual experience.  Besides the teachers, they are your first point of contact for most anything you need assistance with.  Here are some of the common things you may need to contact your FSC :</description>
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If you have a technical issue not addressed in the Knowledge Base, you can call the PA Virtual Helpline.

The PA Virtual Technology Student Helpline (1-877-883-3653) is available 6:00 am to 10:00 pm Monday through Friday.</description>
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PA Virtual provides a number of different support channels for their community.  

 Technical Issue

Review Knowledge Base, or call helpline

 Academic Issue

Contact your Teacher or your School Principal 

 K12 Materials Issue

Contact your Teacher</description>
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Many of our external services now have some form of “Status” website so that we can have 24/7 information about the service.  Reviewing a service&#039;s status page could let you know if that service is having a &#039;site wide&#039; issue or not.</description>
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