Support Information for PA Virtual Students and Families https://help.pavcsk12.org/student/ 2026-04-25T03:16:13+00:00 https://help.pavcsk12.org/student/ https://help.pavcsk12.org/student/lib/exe/fetch.php/wiki:logo.png text/html 2023-09-08T13:35:35+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.pavcsk12.org/student/doku.php/kb:collaborate:lockedroom Locked Course Room From the Collaborate Manager view, you can see the default “Course Room” session. This is the default session, and is set up in every Blackboard course or organization. On occasions, a teacher may choose to “Lock” the session. text/html 2023-09-08T14:47:37+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.pavcsk12.org/student/doku.php/kb:collaborate:start Collaborate Ultra [Collaborate Ultra Gallery View] Blackboard Collaborate Ultra is our online collaboration software for grades 9-12. Bb Collaborate allows our students and staff to meet, share, and learn. Additional Support: <https://www.class.com/support/collaborate/participant/> ---------- PA Virtual Articles Unsorted * text/html 2023-09-08T13:35:55+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.pavcsk12.org/student/doku.php/kb:collaborate:troubleshooting Troubleshooting Basics for Collaborate Here are some of the most common fixes for issues with Collaborate Ultra during your live session. Before you do anything else, please go through this checklist first. * You should ONLY have one Collaborate Ultra session open at a time. More then one session running on the same computer at the same time can cause unexpected issues. text/html 2023-09-08T13:34:47+00:00 Anonymous (anonymous@undisclosed.example.com) https://help.pavcsk12.org/student/doku.php/kb:collaborate:troubleshoot_audio Troubleshooting Audio Issues The following three steps are the first thing you should check/fix. Adressing these issues will fix a large majority of the audio issues. * Make sure that your microphone/speakers/headphones/camera are plugged in correctly (Unplug and replug if necessary to re-seat the connection).