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OLS Page Loading Slowly OLS Page Loading Slowly

The technology departement is aware of a large number of our community reporting that pages within the OLS are taking a measurably long time to load, and possibly even long enough to cause a 'page time-out' issue. 

Our research has shown that we actually have 3 unrelated issues, any one of (or some combination of) causes the page load issue for our users.  The fact that we have 3 different issues colliding has forced our tech support staff to address each user indvidually instead of being able to push out one simple fix.  

If you have not yet, please review the FAQ article  Flash Plugin Disabled When Accessing the OLS .  We have found that this process will help some users.  We understand it may not fix it for everyone, but if you have not tired it yet, please do so now. Note that these directions are not a 'one time fix'.  If it works for you the first time, you will need to continue using the "Chrome - OLS" shortcut.

Please know that our support staff are working as quickly as we can to add get to each and everyone of our community that has run into this problem.  We truely applogize for any inconvience this has caused you.

 

2017-09-22 13:32

UPDATE: Bb Collaborate Guest Link Issue UPDATE: Bb Collaborate Guest Link Issue

UPDATE: As of Aug 2017, this issue has been addressed.  Users can now use a Collaborate Guest link weither or not they are logged into Blackboard Learn.

 

UPDATE:  As of Aug 2016, this is still a known issue.  

 

ORIGINAL POST:  There is a known issue with Blackboard Collaborate Guest links cause some users to see a "Not Found" error page.  This issue will be addressed by Blackboard Inc, and we hope to see it addressed soon. Until than, the work around is to log out of Blackboard Learn.  For full details on the issue, please see the FAQ article "Collaborate Link Returns "Not Found" error page

2017-08-17 19:56

Blackboard Learn 2017 Upgrade Blackboard Learn 2017 Upgrade

General Annoucement:

Be aware that our Blackboard Learn Environment (http://pavcs.blackboard.com) will be unavailable for July 23rd due to schuduled software upgrades.    The downtime will begin at 6:30am and will continue until 6:30pm.   After the software upgrade, you may find that Blackboard does not look the same as you are used to.  It could take a day or two to re-apply all settings/styles/etc.  We ask that you hold off until after Wed (July 26th) before submiting any tech support requests.  

 

2017-07-17 11:17

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