Welcome to the PA Virtual Technology Support center. You can browse the site by using the menu at the top of the page.

PA Virtual Technology Support FAQ News  RSS

UPDATED - Known Issue for BB Learn "Parent Role" UPDATED - Known Issue for BB Learn "Parent Role"

The technology department has been made aware of an issue affecting those users with the parent role (ie our Learning Coach accounts that end with a P) in Blackboard Learn.  When the parent clicks on a students username, either in the Gateway or in the Dashboard, they are directed to an error page, instead of information about the student.

This issue is not affecting the learning coach's ability to monitor and assist the student.  The page that is not displaying is simply a summary of information shown to the both the student and to parent elsewhere throughout Blackboard. 

We will be working with Blackboard to get the issue corrected, and will update this space when we have additional information.

 UPDATE: Blackboard has acknowledged that this is a bug in the software and will be releasing an update. Once the software is released we will work to schedule an upgrade at the most convenient time for our community. Until that time, users will see the error noted above.

2018-09-11 13:57

PA Virtual Bookmarks PA Virtual Bookmarks

This week, we will be rolling out a new feature for our entire community.  Assuming you are logged into Chrome, you will now see a "PA Virtual" folder in the bookmarks bar. This new folder will allow us to add and update bookmarks as needed.  

You may notice that there has been a folder in your Bookmarks bar called "PAVCS".  This folder was created at install time, and unlike the new one, could not be updated without messing up all your other bookmarks. The old "PAVCS" folder can now be deleted if you wish.  Simply right click and choose "Delete" if you wish to remove this collection of Bookmarks.  

 

NOTE: You must be logged into Chrome to see the new folder.  Logging into Chrome not only brings you this folder, but also allows you to have your browser settings and bookmarks backed-up and synced.  See  How Do I Sign Into Chrome? if you need help logging in.

2018-09-04 13:09

New Blackboard Learn Look and Feel New Blackboard Learn Look and Feel

Welcome to the 2018-19 school year! We hope everyone had a great summer and that you are excited for a new school year. As you may have already noticed, there has been a change to how Blackboard Learn looks, and we are very excited to share the new look, and all the new features that come with it.

New Color Pallette - Probably one the the most obvious things you will see is the new colors being used. We wanted give our school environment a new and updated look. This new color scheme is designed to be simple and uncluttered. It has also been designed to work on multiple devices, which leads us to the next change…

Adaptive Design - The new design will adapt to the size of the browser window. This means if you make your browser window narrower, you will see the layout change to remain inside the narrower width. This also means that the design is more ‘mobile friendly.’ You can now do much of the same things, no matter your platform. You can check your course announcements from your phone, read the discussion board from your tablet, and take tests from the computer. (Note: We are well aware that not all parts of Blackboard Learn are ‘mobile friendly’ yet, so we still suggest you use your computer for things like taking a test or writing a journal entry.).

New Page Layout - With the new adaptive design, we had to look at our page layout. Each tab has been reviewed and redesigned with usability across all platforms in mind.

  • Our “My PAVCS” tab has been renamed to “My Courses,” and although the content was focused on your class materials, it was not limited. Now, only the things you need for your class work are seen on that page. The redundant links that we had in the first column have been removed.
  • The “Our Community” tab now contains all the things that rounds out our school and makes it more than just your courses. Check out the ‘Organization Catalog’ to join a club, or click on the ‘guidance’ link to connect with your guidance department. If you are already a member of an organization, you will find them listed in your “My Organizations” box.
  • The top ‘tab area’ has been reduced to allow more room for the content on which you are working.

 

2018-08-23 16:16

Show archived news.

There are 59 FAQs online