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  • Blackboard Learn: I Can Not Log On To Blackboard Learn
    Answer: There are a few possible reasons why you might not be able to log into Blackboard Learn.  Below is a list of common issues and ...
  • Blackboard Learn: I Forgot My Blackboard Learn Password
    Answer: Hover over the  to see a preview of the screenshot, click on it to see full size. If you have forgotten your Blackboard Learn password, you ...
  • Blackboard Learn: Best Practices for Taking Blackboard Test
    Answer: Preparing for the Test Your Network Connection: Make sure your connection is reliable. If you have trouble with your connection during a storm, don't take a test ...
  • Blackboard Collaborate: Why Am I Being Asked To Save The Collaborate File Before Joining?
    Answer: This happens because you have too many "meeting" files in you Downloads folder.   When you download a file, Windows will automatically save it for you to ...
  • Blackboard Collaborate: What Is The Blackboard Collaborate Launcher?
    Answer: The Blackboard Collaborate Launcher is a 'helper-application'.   The Collaborate Launcher includes all the necessary files to run Blackboard Collaborate, and is installed in "user-space". ...
  • Blackboard Collaborate: How Do I Update Blackboard Collaborate Launcher?
    Answer: You can update the Blackboard Collaborate Launcher software in one of two ways. Hover over the  to see a preview of the screenshot, click on it ...
  • Internet: How Do I Clear My Cache?
    Answer: Simply put, cache is just a copy of the orignal data stored locally to speed up the computing processes.  Sometime this is for web browsing, ...
  • Blackboard Collaborate: How Do I Clear Blackboard Collaborate Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Blackboard Learn: Why Do I Not See My Classes In Blackboard Learn?
    Answer: If you do not see your classes listed under "My Classes" this is most likely due to either the course is not yet available, or ...
  • Blackboard Learn: How Do I Edit My Blackboard Profile?
    Answer: About Profiles Quoted from Blackboard support information: A profile is not the same as your user account. A user account is a reflection of your student registration information at your ...

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