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  • Ink: What is the Ink Program?
    Answer: Each school year, PA Virtual supplies up to two replacement black ink cartridges for each student. Families can place that order any time during the ...
  • Ink: How Do I Place An Order For My Replacement Ink?
    Answer: Special Note: Your ink wil be shipped to the address PA Virtual has on file. If you have recently moved or your address has changed ...
  • Ink: How Do I Create An Account for Ordering Ink?
    Answer: PA Virtual has partnered with CDW to assist us with the Ink program. You will need to create a dedicated PA Virtual account with CDW. ...
  • Ink: What If I Have Problems With My Ink Request?
    Answer: If you have any questions or problems before you begin submitted an ink request, we ask that you contact your Family Support Coordinator. What if the ...
  • Blackboard Learn: How Do I Log On To Blackboard Learn?
    Answer: Single Sign-On Method As of August 5th, 2020, this is the preferred method of login.   Before using this method, it is highly suggested that you first sign into ...
  • Web Filtering: How can I Filter Internet Content?
    Answer: The technology we use daily has had some very incredible advances just within the last few years. Your computer can read to you, there is ...
  • Web Filtering: What Filtering Software Is Available?
    Answer: Each computer provided by PA Virtual Charter school comes with IBoss WebFiltering pre-installed.  This software is required, and can not be uninstalled.  The IBoss WebFiltering ...
  • Blackboard Learn: I Forgot My Blackboard Learn Password
    Answer: Hover over the  to see a preview of the screenshot, click on it to see full size. If you have forgotten your Blackboard Learn password, you ...
  • Google Apps: I Forgot my Google Apps Password
    Answer: If you have forgotten your Google Apps for Education password, you will need to contact your FSC or the Tech Support Helpline to have your password ...
  • Blackboard Collaborate: Why Am I Being Asked To Save The Collaborate File Before Joining?
    Answer: This happens because you have too many "meeting" files in you Downloads folder.   When you download a file, Windows will automatically save it for you to ...
  • Blackboard Collaborate: What Is The Blackboard Collaborate Launcher?
    Answer: The Blackboard Collaborate Launcher is a 'helper-application'.   The Collaborate Launcher includes all the necessary files to run Blackboard Collaborate, and is installed in "user-space". ...
  • Internet: How Do I Clear My Cache?
    Answer: Simply put, cache is just a copy of the orignal data stored locally to speed up the computing processes.  Sometime this is for web browsing, ...
  • Blackboard Collaborate: How Do I Clear Blackboard Collaborate Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Chrome Browser: How Do I Clear Chrome Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...
  • Internet: How Do I Clear Internet Explorer Cache?
    Answer: For best results, we suggest you use the "Clear Cache" icon on your desktop.  (See the "How Do I Clear My Cache?" page for details). If ...

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