PA Virtual Technology Support
 

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  • Ink: What is the Ink Program?
    Answer: Each school year, PA Virtual supplies up to two replacement black ink cartridges for each student. Families can place that order any time during the ...
  • Web Filtering: What Filtering Software Is Available?
    Answer: Each computer provided by PA Virtual Charter school comes with IBoss WebFiltering pre-installed.  This software is required, and can not be uninstalled.  The IBoss WebFiltering ...
  • Blackboard Learn: I Forgot My Blackboard Learn Password
    Answer: Hover over the  to see a preview of the screenshot, click on it to see full size. If you have forgotten your Blackboard Learn password, you ...
  • Hardware: My student has Graduated or Withdrawn from PA Virtual, how do I return the school-issued
    Answer: Once PA Virtual has officially withdrawn the student, or the student has graduated, you will receive prepaid shipping labels.  These labels will be emailed to ...
  • Online School: Using Windows 8 with OLS
    Answer: Please be aware that the "app version" of Internet Explorer that comes with Windows 8 will not correctly display the Online School.  You must use ...
  • Email: How Do I Access My School Provided Email?
    Answer: Every student, and every Learning Coach in PA Virtual Charter School is provided with a Google Apps for Education account.  To access your Google Apps ...
  • Software: What Is The Software Policy?
    Answer: Our software policy is driven by 3 elements: The Student Code Of Conduct signed each year by the parent of each student. All use of the Internet ...
  • Software: Can I Install Software On The School Provided Computer?
    Answer: The answer, unfortunately, is no. When choosing software for the computers, there are a few things we have to look at. Is the software compatible with ...
  • Software: What Software Is On The School Provided Computers?
    Answer: Each computer comes equipped with the programs necessary to complete school work pre-installed. You can view the list of Pre-installed Software mantained on a Google Spreadsheet. We recognize ...
  • Blackboard Learn: Why Do I Not See My Classes In Blackboard Learn?
    Answer: If you do not see your classes listed under "My Classes" this is most likely due to either the course is not yet available, or ...

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