The Blackboard Collaborate Launcher is a 'helper-application'.   The Collaborate Launcher includes all the necessary files to run Blackboard Collaborate, and is installed in "user-space". This means you do not need to have administrator rights to update or install the software.

Once installed, the Blackboard Collaborate Launcher becomes the default application to launch all Collaborate sessions and recordings, noted by the file extension .collab

If you need to install the Blackboard Collaborate Launcher, you can download it from Blackboard when you are joining a session.  

If you have a PAVCS Provided laptop, you can use this direct link to download the Blackboard Collaborate Launcher for Windows.

NOTE: Because this software runs as a user, you do not need to call the helpline, or have administrator rights to install it.